Tag Archive for feefo

It’s Platinum For Homecare Essentials.

Homecare Essentials receives Feefo Platinum Trusted Service Award 2020

22 JANUARY 2020, Homecare Essentials has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three or more consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.

Mark Brown, Homecare Essentials commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Homecare Essentials is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”

Congratulating Homecare Essentials on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. 

“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.

“Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”

Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.

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4 Years In A Row…

For the 4th consecutive year, Homecare Essentials has been granted the Feefo Gold Trusted Service Award.

Feefo Gold Trusted Service

 

Homecare Essentials AWARDED FEEFO GOLD TRUSTED SERVICE AWARD 2017

February 2017, Homecare Essentials has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Homecare Essentials met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Mark Brown Customer Relations Manager, Homecare Essentials commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2016. We’re looking forward to another successful year ahead.”

 

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

 

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

 

Homecare Essentials Gets Gold For A Third Consecutive Year.

We are extremely proud to announce that for the third consecutive year, Feefo, The Global Feedback Engine, have awarded us the Gold Trusted Merchant Accreditation for 2016.

This is awarded to merchants who have achieved a customer feedback score of 95% or above for the whole of 2015.

Feefo

 

We are very passionate about our service to our customers and we strive to provide a 1st class service to everyone which is why this accolade means so much to us because it was your feedback that made this possible for a third year runningFeefo-letter

 

 

 

 

 

It was because of you that 2015 was a record breaking year for us and it is because of you that we have been awarded this accreditation. To each and every one of you, THANK YOU.

 
The Homecare Essentials Team.

Homecare Essentials receives Gold Trusted Merchant Award for the second year

We are very proud to announce that Feefo, the Global Feedback Engine has awarded us with the Gold Trusted Merchant Award for the second year in a row. Click here for more info on feefo

This award is given out to companies that consistently have a rating of 95% feedback or above for the whole of 2014.

We are very passionate about keeping our feedback high and constantly looking in ways to improve our service, your feedback is very important to us.

Stay tuned for further improvements to our website and service in the coming months.

symbol-of-trust

We would like to thank everyone who gave us our amazing feedback.

From the Homecare Essentials team

 

 

 

 

Homecare Essentials Receives Gold Trusted Merchant Award

We are proud to announce that Feefo, the Global Feedback Engine has awarded us with the Gold Trusted Merchant Award. Click here for more info on feefo

This award is given out to companies that consistently have an rating of 95% feedback or above for the whole of 2013.

We are very passionate about keeping our feedback high and constantly looking in ways to improve our service for you the customer as your feedback is very important to us.

Gold_Trusted_Merchant

We would like to thank everyone who gave us our amazing feedback.

From everyone at Homecare Essentials