We’ve got some exciting news to share – we’ve won the first ever 10 Years of Excellence Award as part of the Feefo Trusted Service Awards 2024!  

It recognises our sustained progress in consistent service performance, customer interaction and engagement over the past decade. It shows that we’re delivering time and again for our customers and placing customer service at the heart of what we do. At a time when consumers are cautious with their spending to remain resilient to economic uncertainty, that’s a significant win.  

We couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your feedback and ratings with Feefo. We’re always listening to what you have to say and utilise your voices across our business. We’re proud to be recognised ahead of thousands of other businesses for going above and beyond for our customers.

This award is another vote of confidence in our brand from our customers. It means a lot to us because it’s based on your honest, valuable feedback and, ultimately, keeping you happy is why we come to work each day. 

We wanted you to know that we continue to be committed to listening to, understanding and responding to your feedback, and delivering the highest quality of service.  

Thank you again to everyone who took the time to leave us a review. Here’s to more great customer service in 2024 and beyond! 

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