Archive for March 27, 2018

Easter 2018

It’s that time again, when we all get to enjoy a 4 day weekend and the boss pulls his hair out trying to work out how to make 5 days work fit into 4 days, twice!

Our offices will be closed for the Easter holiday period, this means the following in terms of orders and dispatch times.

Orders for Guaranteed next working day delivery and Guaranteed next working day before 1pm delivery, placed after 3pm Thursday 29th March, will be dispatched Tuesday 3rd April for delivery on Wednesday 4th April.

This also applies for Saturday Delivery and Sunday Delivery orders placed after 3pm Thursday 29th March.

General orders received after 4pm Thursday 29th March, will not be processed until Tuesday 3rd April and dispatched in the order they are received.

Royal Mail will not be delivering items on Friday 30th March and Monday 2nd April as these are the official Easter holidays so please factor in these two extra days into your delivery timetable.

On behalf of the Homecare Essentials Team, have a lovely Easter.

Gold For The 5th Year.

Really proud to announce that for the fifth consecutive year, Homecare Essentials has been awarded the Feefo Gold Trusted Service Award.

HOMECARE ESSENTIALS AWARDED FEEFO GOLD TRUSTED SERVICE AWARD 2018

February 2018, Homecare Essentials has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

Homecare Essentials met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0.

Mark Brown Customer Relations Manager, Homecare Essentials commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead.”

Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’

Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 4,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, Next, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

ThermalDry. Something New and Truly Unique From Wykamol

Call me a jaded old cynic, but it is not often I get excited about new products now, they all use wording like ground breaking or revolutionary and usually they are just variations on an already established theme or “oh look, it’s blue now” or “Didn’t this use to be bigger?”. So when this product from Wykamol came across my desk, I was prepared to be, shall we say, unenthusiastic, then I read what it does.

WOW!!

Wykamol No More Damp ThermalDry Anti-Condensation Coating 

“What makes this any different from the other anti-mould and damp paints they do?” it is the word THERMAL.

Below is the “technical” explanation from Wykamol on how this works.

Thermaldry incorporates Micro-Technology in the form of hollow glass beads, with a size of 50 um and a crush strength of 500 psi. The micro, hollow glass beads act like miniature ‘Thermos Flasks’, blocking thermal energy by reflecting it away from the wall and protecting the walls from damp, which causes moisture and therefore mould growth.

All of these properties combined enables Thermaldry to increase the wall temperature, thus reducing the ‘dew point’ or the temperature at which condensation occurs.

In basic terms it warms up your wall to stop condensation from forming and thus giving mould the conditions needed to grow in.

When applied, the walls feel warm to the touch and Wykamol even say it may save you money by reducing thermal conductivity by 4 times, saving energy and fuel costs in your home. Best of all, you do not need to remove the old finish either, just apply over the top.

It can be applied over existing paint or wall paper, plaster, brick, concrete, metal and plastic and itself can then be papered or painted over with the colour of your choice and it will not effect how it works in the slightest.

Available as a 5 litre tub, it will give you a coverage of 4-5m² /Litre depending on the porosity of the substrate.

I think the word that sums up just how much of a leap forward this product is, is, revolutionary!

A real game changer, you mark my words.