Archive for February 28, 2018

Service Update.

You may have noticed, we seem to be experiencing a touch of bad weather at the moment.

Unfortunately this has had an impact on delivering your orders to you.

Both Royal Mail and our usual courier UK Mail are reporting significant difficulties in getting around the majority of the country.

We will continue to dispatch orders as normal and provided we can get them collected, they will go out for delivery as normal. We just ask a little patience if they don’t get to you on time.

Sleeping Alone? Think Again!

It is the stuff of nightmares and disturbed horror film makers, that when you turn out the light and get comfortable in bed, you are about to be assaulted by hundreds of tiny little vampiric parasites and microscopic invaders that would not look out of place in a Ridley Scott film.

Bed bugs and dust mites.

Bed bugs are often confused for dust mites and the allergic reaction caused by dust mite poop is regularly mistaken for the reaction caused by bed bug bites.

Dust mites are microscopic spiders, barely visible to the naked eye. They have translucent bodies, eight legs and are less than half a millimetre long, whereas bed bugs are nocturnal parasitic bugs with six legs, have flat bodies and are a brown-reddish colour. Thankfully they can’t jump or fly, but crawl across surfaces.

Although they are tiny and very hard to see, bed bugs are visible to the naked eye however you are more likely to notice the little brown stain left behind by their waste or a small red dot from where you crushed one in your sleep than a live bug itself.

Dust mites are found in all areas of the home, but particularly in areas of the home that are used frequently like bedrooms and kitchens. Dust mites live on dead skins cells shed from humans and their pets – they love damp areas, so thrive in pillows and bedding, which absorb moisture from the skin while you sleep.

90% of household dust is dead skin cells so you can imagine the dust mite will be dining out constantly.

Bed bugs, like their name suggests, are mainly found in the bedroom, they survive in small crevices around your bed, including bedding, headboards, wooden bed frames, mattresses and carpets. Mostly active at night, bed bugs are attracted to the carbon dioxide and warmth you produce, biting your exposed skin to feed on your blood. Bed bug infestations can spread very quickly with females producing hundreds of eggs.

There is some good news however, bed bugs and dust mites do not transmit diseases that can affect humans but both do cause skin reactions.

The simple rule is bed bugs bite, dust mites don’t.

Bed bug bites tend to occur on areas which are exposed while you sleep such as ankles, wrists and neck. Bites tend to be red and normally occur in clusters or lines. They can be itchy and painful and often resemble mosquito bites, not everyone is sensitive to bed bug bites and a bite can take anywhere from a couple of minutes to 14 days before the bite is noticeable which is why they often get mistaken for other insect bites.

Dust mites, although they do not bite, will cause an allergic reaction in most people because of the waste and secretions they leave behind, including,

  • eczema and skin rashes
  • asthma
  • sneezing and runny nose
  • itchy, red or watery eyes

Bed bugs and dust mites are fortunately quite easy to get rid of and control.

Dust mites can be stopped with liberal use of inhibitor sprays such as:

Ecozone Dust Mite Stopper Spray 500ml

Problem Solved Dust Mite Inhibitor Spray 500ml

Inspired Dust Mite Stopper Inhibitor Spray 500ml

All of the above work by making the food they require inedible and they starve to death very quickly.

Bed bugs can be controlled in a similar way by using

Zero In Bed Bug Killer Spray 300ml

Another option for a more severe infestation is to use a fogger

Strikeback Insect Killing Fogger Twin Pack

Insecto Midi Smoke Bomb

These will require you to be outside the room when used but will offer a much larger kill zone than a hand held spray.

All the products above offer lasting protection from infestation reoccurring, also using mattress and bedding protectors will help as well.

As the time for the annual spring cleaning draws closer, by making sure you take the time to thoroughly clean and air your bedding and mattress and to deep clean around your bed, you can ensure that you are only sharing your bed with invited guests.

Who Sent Me This??

So, you have had a parcel delivered, but, something is amiss. The invoice or paperwork with the order is from someone you do not recognize and maybe the item received is not quite right. The chances are you have just had the experience of being dropshipped.

Let me explain what I mean by dropshipped.

A dropshipper is a person who buys an item from an online retailer like Amazon or eBay for a 3rd party and has the seller they are purchasing from, deliver the item direct to the 3rd party.

“Whats wrong with that? I have stuff delivered to my wife at work all the time.” You ask.

Absolutely nothing, while that is still dropshipping, that is a perfectly acceptable method.

The type of dropshipping that is not acceptable is this type.

Andrew buys an item from Bobs Shop on eBay.

Bobs Shop then purchases the same item from Davids Store on Amazon for less than he has sold it for on eBay. Bobs Shop then gives the delivery details of his customer, Andrew to Davids Store who send the item Bobs Shop purchased directly to Andrew.

” Hang on, isn’t that the same though?”

Not exactly, let me explain further.


Amazon have a couple of rules regarding dropshipping that are being ignored by Bobs Shop who bought the item from Davids Store using his own Amazon account.

The rules are:

  • Be the seller of record of your products
  • Identify yourself as the seller of your products on all packing slips and other information included or provided in connection with them.

Meaning all Andrew will see is Davids Store details on the paperwork for the order he received not Bobs Shop. The big rule that must not be broken is:

  • Purchasing products from another online retailer and having that retailer ship directly to customers.

Meaning, if it is purchased from you, you are expected to handle all aspects of the transaction. Amazon seem to turn a blind eye to this one.

Dropshipping is “Marmite” to Amazon sellers, some let it go and some refuse to have anything to do with it. The problem is the myriad of accounts set up on amazon as buyers purely to service a dropshipping business, a lot of whom take advantage of shortfalls in Amazons systems to make unlawful claims.

Amazon seem turn a blind eye to it simply because they get paid either way.


The morale of the story is simply this;

Shop around, don’t just take the first price you see, the same item can vary in price between sellers and platforms.

Know who you are dealing with, check a sellers business information, if they are not based in the same country as you, move on to one who is. You are not going to get much help if any, if you have a problem with an item and the seller you bought it from is based outside your country.

Check they have a valid email address and phone number. Both Amazon and eBay have the ability for you to contact the seller of your item as well but is more limited than picking up the phone and talking to someone.